Frequently Asked Questions
Q: Which types of equipment does ARG repair?
A: The vast majority of lawn care equipment manufactured in the last 10 years or beyond. Including trimmers, chain saws, tillers, push mowers, riding mowers, zero turns, generators (engine side only), and back pack or push blowers.
Q: Which types of parts does ARG install upon repair?
A: ARG installs OEM replacement parts whenever available.
Q: What is the 2 cycle evaluation fee?
A: The evaluation fee is a one time fee for assessing cost of repairs on units that will not start at the time of check in and that will appear as a credit when repairs are approved and completed.
Q: Do 2 cycle tune-ups include string loading on string trimmers?
A: No they do not. String loading is available upon customer request for an additional charge of $12.00 per unit.
Q: Do 2 cycle tune-ups include the sharpening of saw chains?
A: No, they do not. ARG strongly recommends that saw chains be replaced at the time of tune-up to insure proper performance. Chain sharpening is an additional charge after the tune-up with our attention focused on the customers safety. We will not sharpen any blade of any kind with obvious damage or questionable operating capacity.
Q: What is the warranty policy for ARG?
A: ARG honors and supports all parts guarantees applicable and stands behind a 30 day labor/ installation policy.
Q: Does ARG accept checks and credit cards?
A: Yes! ARG is partnered with NPC for convenient, on the spot credit and debit card processing. Checks are accepted upon management approval.
Q: Does ARG offer a pickup / delivery option?
A: Yes! This service is especially designed for all customers that do not have the time or the tools necessary to deliver their equipment to ARG. $24.95 is the standard fee for any customers that require that particular service within a 10 mile radius from our location. A discounted price of $14.95 is available for "one way" exchanges such as ARG retrieval / customer pick up or customer drop off / ARG delivery.
(After hours and weekend appointments available! Give us a call.)
Q: Does ARG recycle?
A: Yes! ARG is committed to being a responsible member of the green community. We recycle all disposable materials that are directly produced or created as a result of the processes of inventory control, evaluations, and repair. 97% of fuel, oil, rubber, cardboard, plastics, and metals are recovered and recycled when applicable.
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